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Sunday, November 2nd 2008

12:01 (17 days, 19h, 52min ago)

Quitters?

  • Mood: Happy to survive another year
  • Challenge: Knowing When to Quit
  • Context: Any seemingly insurmountable challenge

Imagine trying to knock down a brick wall by pounding your head against it. Literally. You finally realize that it's not exactly the smartest idea in the world. So you quit.

What?! You quit? But quitters never win, and winners never quit, right? They (the infamous They) have been telling you that for you whole life! So it must be right, right?

WRONG! Winners quit all right... but they know when and why to quit. There is a time for everything, including ceasing to put your energy into unproductive and downright futile efforts. Then you can put that energy into something more productive, or at least fun.

(Mind you, there's also a time for sticking it out, and slogging through the tough times. Conventional wisdom isn't always wrong!)

In the specific case of knocking down a wall, after you bandage your wounds and get some painkillers, and maybe an X-ray, you can go get a sledge hammer, or a crane with a wrecking ball. (Or hire someone to do it for you. You don't have to do everything yourself.) Or you might decide you really didn't need to knock that wall down after all, and go watch a movie or read a book or play a game or whatever you do for fun. Maybe some tennis practice... against that brick wall.

Back to the real world, though, there are all sorts of situations you can apply this to. Your job. Keeping up with the Joneses. This month's governmental "War on a Vague Concept". Whatever. Leave a comment below, to tell us (me and the other readers, assuming there are any) what brick wall you've been banging your head against... and what you intend to do instead, now that you know it's okay to quit.

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Monday, October 6th 2008

9:31 (44 days, 23h, 22min ago)

Don't Burn Out

  • Mood: Tired, but my own fault
  • Challenge: Sticking up for yourself
  • Context: At Work
Remember the boss from last month's entry, who wanted you to rush rush rush and hop to it on his supposedly need-it-now task, which rarely really is? That kind of boss is likely to also pile unreasonable amounts of work on you, especially claiming again that it's an "emergency".

Don't fall for it, unless of course it's a true emergency. That means, something not only unforeseen, but unforeseeable. It's a manager's job to plan for the things likely to go wrong, allow slack time for them, and recovery time afterward.

If you give in, even once, you set a precedent. The boss now knows he can count on you to work your buns off, probably for little to no recognition (let alone actual reward), on a whim. He will expect you to do it. If you don't do it next time, you are "not meeting expectations". Never mind that the expectations are utterly unreasonable.

There is an old military expression about this: "Take more than your share of objectives, and you will be given more than your share of objectives to take."

It can be tempting, as so many short-sighted companies pay all glory and homage to the fire-fighters, but slight the diligent workers practicing fire-prevention. In the programming world, this shows up as support for, for instance, 80-hour weeks of debugging, versus 40-hour weeks that include good unit test coverage.

Repeat after me: "Your lack of planning, does not constitute my emergency."

Okay, putting it that bluntly may not play well with the boss, but if you get fired for sticking up for yourself, well, would you want to work for such a jerk anyway? (By the way, one of the first jobs I ever quit, I quit partly because the boss was a jerk.)

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Monday, September 15th 2008

17:30 (65 days, 15h, 24min ago)

Can it wait?

  • Mood: Irked
  • Challenge: Time Management
  • Context: At Work
How many times has this happened to you, just before you leave for lunch?

Boss: I need this report ASAP!
You: Sure, boss, I'll get right on it.
 (You cancel your lunch plans, work work work, and crank out a report.)
You: Hey, boss, I just finished the report! Had to skip my lunch plans, but I got it done ASAP, just like you said!
Boss: Uh, thanks, put it in my in-basket.
 (Time passes.)
 (You find out he didn't really need it quite as fast as his tone implied.)

Okay, you can be excused for doing that once.  But what about next time?  Wouldn't you be much happier, and your boss just as happy as before, if it went more like this:

Boss: I need this report ASAP!
 (You recall your 12-1 lunch plans, estimate the report will take one to two hours, and do the math.)
You: Will, say, 3:00 be okay?
Boss: Uh, yeah, sure.
 (You have lunch with your buddies as planned.)
 (You come back and do the report, finishing at 2:45.)
You: Hey, boss, here's your report!
Boss: Fifteen minutes early, and it looks nice! Great job!

Okay, sometimes it won't quite work out that way, but more like:

Boss: I need this report ASAP!
 (You recall your 12-1 lunch plans, estimate the report will take one to two hours, and do the math.)
You: Will, say, 3:00 be okay?
Boss: No, I need it by 1:30!
You: Okay, I'll get right on it!
 (You cancel your lunch plans, and rush out a report, giving it to the boss at 1:29.)

Is that really any worse than the first scenario? No, in fact it's better, because now you have a much better idea of exactly when the boss needs the report, and therefore how much time you can spend on it. Since he stated a time, chances are, he really did need it by then. (If not, and he does this a lot, find a new boss. That's a whole 'nother exciting episode of Dare to Excel.)

So where's the "excelling" in this, you may wonder? There are two pieces.

First, you are exercising the skill of time management! Okay, maybe having lunch with your buddies wasn't terribly important, but it's what you planned to do, and you're finding a way to stick to your plan. This may involve honoring important commitments (another important aspect of excellence); maybe your buddies were counting on you to bring the birthday cake for the one of them that's only in town for the day and you all haven't seen for years.

Second, your lunch plans may have been something a bit more important than just lunch. Maybe you were attending a seminar, or some other self-improvement. I see this a lot from certain individuals in my lunchtime Toastmasters club. It would help them, and the rest of the club, if they would stand up for themselves, ask the boss when the report is due (or whether they can hold the meeting after 1:00 or whatever), and Dare to Excel!

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Thursday, August 21st 2008

9:39 (90 days, 23h, 15min ago)

Challenge Lies

  • Mood: Hopeful
  • Challenge: Speaking up for the TRVTH
  • Context: Challenging Lies
Today's entry, the second this month because I forgot last month's, is inspired by one of my favorite podcasters.  The podcasts contain mainly technical information, but there are a lot of politics about the subject too -- including lots of misinformation and outright lies.  (Not from him, that is!  I mean in general.  Especially from the other side, of course.  )

This year, he has adopted what he calls a "No-Shrug Policy", and encourages us to join him in that.  The operative word here is encourage -- not order, or direct, or even suggest, but give us courage.  Many people often lack the courage to stand up for what's right -- and that's what this blog is all about.

All of us often encounter statements we know to be false, especially from politicians, the media, activists, or other people who really should know better.  Sometimes they're just ignorant, especially ordinary people just expressing their opinions.  But sometimes, they're in such a position that there's no way they can't know the truth.  Either they've been horrendously lazy in their fact-finding, or they're just flat-out lying.  These people are usually in a position to influence others much more.

The normal human tendency is to shrug, and say "well, that's just the way it is, they just don't get it, and they'll continue to spread their idiocy and lies no matter what we do".  There are many proverbs that tell us how dangerous this is.  "A lie left unchallenged becomes the truth."  "A big enough lie becomes the truth."  "A lie told often enough becomes the truth."  "A lie can travel around the world before the truth gets its boots on."  Etc., etc., et bloody cetera.

Instead, he encourages us to write Letters to the Editor, call our Senaturds and Reprehensibles, speak out at Town Hall meetings, and so on.  He's even organized what he calls "The Truth Squad", where you get information on such lies that need to be countered, and help doing so.

Am I recommending you join his Truth Squad?  Sure, if you believe strongly in our side of the issue.  But even if not, do the same thing for your side of whatever issue you feel strongly about.  Counter the lies, and let the "TRVTH" shine through.  Don't just shrug it off, and above all, don't let them wear you down and make you give up.

Now, I haven't mentioned who that podcaster is.  I wanted you to pay attention to the underlying message, regardless of where you stand on the particular issue in question.  Long story short, I'm talking about recordings of a well known radio show, Tom Gresham's Gun Talk.  Those of you who don't get the show in your area, or can't spare the time when it's on, can get it as a podcast, from the iTunes Store.  For more information, head over to http://www.guntalk.com/.

Another side note: check out the DISC system of personality analysis.  The "I" types are the Influencers.  They love to be in the spotlight, and to influence people's opinions.  Unfortunately, it also matters not a whit to them whether the positions they espouse are the least bit correct -- that's the domain of the "C" types, the Competents.  Does this sound like anybody you've ever heard of?  If so, then take their opinions with a large sack of salt.  (Yes, even if it reminds you of ME!)
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Tuesday, August 5th 2008

7:55 (107 days, 0h, 59min ago)

Just Do It

  • Mood: Frazzled
  • Challenge: Climbing down from the ivory tower
  • Context: Achieving anything for real!
I'm very sorry, dear readers, I forgot to put in July's entry.  I could go on about how new I am to blogging and how busy I was, but no, I will not make excuses.  Instead, you'll get a two-fer for August, and the second part (later this month) will be directly relevant to that idea.

Meanwhile, for the first part... Jeff Atwood's latest entry on his blog, Coding Horror, struck me as worth referencing here.

Those of you in the coding business (as in computer programming, not medical coding), I strongly recommend you go read his blog, not only that entry but all the others too.  This entry is not all that software-centric, so the rest of you can get the point very easily, but I'll summarize anyway.  (See his blog for the upstream source.)

He tells of a ceramics teacher, who divided the class into two groups.  The students in Group A would be graded solely on the sheer quantity of pottery produced, literally by the pound.  Those in Group B only had to produce one pot... but it alone determined their grades.  A student wanting an A, had to produce a perfect pot.

So what happened?  The best pots came from... Group A, the "quantity" group!  Why?  While most of Group B was sitting around researching, theorizing, and arguing about how to build the best possible pots, Group A got off their butts and did it.  They produced some pots, perhaps not perfect pots at first, but they learned from their mistakes, and made better and better pots.

Does this remind you of anything?  I've been trying to keep this blog not software-centric, but it sure reminds me of what we call "analysis paralysis".  Those of you who don't know what I'm talking about, don't worry.  Surely there's something in your line of work, that this describes all too well.

There have been many short pithy phrases to describe this phenomenon.  "The best is the enemy of the good", is attributed to Voltaire (though he said it in French), and is usually taken to mean that shining examples of perfection, often discourage the efforts of those afraid of falling short of that -- possibly the efforts to begin at all, but certainly the efforts to improve.  Much more familiar to typical Americans, however, is the Nike (as in sneakers, not missiles or Greek gods) slogan: Just Do It.

As for the future, I'm going to try to commit to making (at least) one entry a month, usually early in the month.
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Wednesday, June 18th 2008

10:21 (154 days, 22h, 33min ago)

Try New Things

  • Mood: Disappointed
  • Challenge: Trying something new
  • Context: At work

One way to Dare to Excel, is to try something new.  Not just your first bite of sushi, but a new way of doing something, such as a new programming language.

At work, my current project is trying a few new techniques.  At the meetings introducing these, there was no objection voiced.  However, one person told the manager much later, that he was very opposed.  It may even have been a factor in his decision to leave the company.  Another person now claims not to have time to learn these new techniques. 

Actual opposition after careful consideration, and lack of time, may be reality in these cases.  However, frequently such reasons are simply masks for fear.  (Or for laziness, but that's a whole 'nother story.) 

The familiar routine can be comforting, even if you know that it is not accomplishing the desired results.  The prospect of changing your ways can be daunting. 

But there's a word for people who won't try something new.  In fact, there are many words for them. 

The kindest of these is "conservative", though in this case taken to an extreme, as in, "stick-in-the-mud, conservative fuddy-duddy".  (And no, I don't mean the political type of conservative, aka "right-wing", as opposed to "liberal" or "left-wing".  I refer to the older definition, "conserving of existing institutions", or "cautious in making changes".) 

When it comes to your career, though, the most appropriate word that springs to my mind is: "obsolete"

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Sunday, May 18th 2008

19:48 (185 days, 13h, 5min ago)

Toastmasters Confidence

  • Mood: Relieved to have finally installed this blog!
  • Challenge: General confidence
  • Context: Life
Many people don't speak up or take action, because they lack confidence.  Go join Toastmasters International.  Most people think of it as a public speaking training organization, but those skills are only part of what you can get out of it.  It will certainly help you learn those skills, and other forms of communication, and leadership, and help you conquer any fears you may have of those tasks.  It will also help you be much more confident, not just in the course of giving a speech or being suddenly saddled with some sort of leadership responsibilities, but in general as well.  I for one know that, had I never joined Toastmasters, I would never have dared do many of the things that made me the success I am today... or even to start this blog.
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